Privacy Policy

Your privacy and data security are our top priorities at OwoLoan

Last updated: January 2026 Effective date: January 1, 2026

Bank-Level Security

We use industry-standard encryption and security measures to protect your personal and financial information.

Your Rights

You have the right to access, correct, and delete your personal information at any time.

No Data Sharing

We never sell or share your personal information with third parties without your explicit consent.

Information We Collect

We collect information you provide directly to us, such as when you create an account, apply for a loan, or contact us. This may include:

Personal Information

Name, email address, phone number, physical address, date of birth, and government-issued ID numbers.

Financial Information

Income details, employment information, bank account information, and credit history.

Technical Information

IP address, browser type, device information, and usage data when you visit our website.

Application Data

Loan application details, documents submitted, and communication history with our team.

How We Use Your Information

We use the information we collect to provide and improve our services:

Loan Processing

Evaluate loan applications, verify identity, and assess creditworthiness.

Customer Service

Provide support, answer questions, and assist with loan management.

Legal Compliance

Comply with regulatory requirements and prevent fraud.

Service Improvement

Analyze usage patterns to enhance our products and services.

Data Security Measures

We implement comprehensive security measures to protect your information:

01

256-bit SSL Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL technology.

02

Secure Data Centers

Your information is stored in secure, access-controlled data centers with 24/7 monitoring.

03

Regular Security Audits

We conduct regular security assessments and penetration testing to identify and address vulnerabilities.

04

Employee Training

Our staff undergoes regular training on data protection and privacy best practices.

Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information where legally permitted.

Opt-out

Opt-out of marketing communications and certain data processing activities.

Contact Us

If you have questions about this Privacy Policy or need to exercise your rights, please contact us:

Email

info@owoholdings.org

Phone

+254100368554

Address

Nairobi, Kenya

GDPR Compliant

We comply with international data protection regulations and best practices